Instagram is one of the most popular social media apps today. Besides sharing photos and videos, this is also being used for communication, with many using this to send messages. However, there are times when you may wonder “why can’t I reply to messages on Instagram?” Get to know the reasons here.
Why Can’t I Reply to Messages on Instagram
There are a number of reasons why you can’t reply to messages on Instagram. Read on to find the different causes behind this so that you’re more informed on how to proceed and fix this later on.
Your Instagram App is Outdated
One of the most common reasons why Instagram can’t reply to messages is that the app is simply outdated. When this happens, it means that the current application you’re using isn’t adept to accommodate the new features, such as replying to messages, for one.
In addition to this, an outdated application likewise entails that there may be existing bugs and problems already, which may be why you’re experiencing messaging problems in the first place.
There are Corrupt Files and Data
Instagram makes it easier for you to open the app by storing specific files and data in its cache. There are, however, times when the app stores fragmented or corrupted files. This increases the likelihood of having data in your device that interferes with how the app functions and may account for why I can’t reply to messages on Instagram.
Why Can’t I Reply to Messages on Insta? There is Unstable Internet
Another reason why you may be experiencing this problem is because of an unstable internet connection. If you have a slow or even intermittent internet connection, chances are some features of Instagram might not work as planned.
Further reading: how to unread messages on Instagram
The Best Solution to Fix Can’t Reply to Messages on Instagram
Just as there are various reasons for this problem, there are also different ways to solve this particular concern. With these solutions below, you can finally get much-needed answers on why cant I reply to messages on Instagram.
Way 1: Update Instagram App
Instagram needs to be updated on a regular basis to keep it working properly. Software developers release updates and added features, as well as patches for bugs and glitches. Make sure to keep the platform updated so that you can prevent errors.
- To do this, head to your phone’s play store. This could be the App Store for iOS users or Google Play Store for Android users.
- Look up the app and tap on ‘Update’ to proceed.
- Wait for the update and then open Instagram.
Way 2: Clear Your Cache
Rid your device of fragmented or corrupted files by clearing your cache. As mentioned, a cache that contains corrupted files or data can slow it down and even cause problems, such as messaging issues.
- To clear the Instagram cache, go to your phone’s settings and look up the Instagram app.
- Tap on the app, head to Storage, and click on the Cache option.
- Tap on the ‘Clear Cache’ button and wait for the files to be cleared.
Bear in mind that this option is only available for Android users. If you wish to do this on your Apple device, the best way to clear your cache is by uninstalling and reinstalling Instagram.
Way 3: Refresh Your Internet Connection
Wonky internet connections account for unstable social media use, which may be a reason why can’t I reply to specific messages on Instagram.
If you’re experiencing this, you can try checking on your internet. If you have Wi-Fi, you might want to look at the signal and see if you have a strong and active connection. Otherwise, you have the option of restarting your router.
Alternatively, you can also use your internet data instead if you’re working with unstable Wi-Fi or internet connections. This might give you better network coverage in the meantime.
Way 4: Wait for the Feature to be Available in Your Country
For those wondering “why I can’t reply to messages on Instagram,” another reason for this would be that Instagram has not made the messaging feature available in your country or region at the moment.
If this is the case, waiting for the feature to be available is the best course of action. Checking the Instagram update log will give you a better understanding of when developers plan to roll out the feature in your country.
Read also: how to send gift message on Instagram
The next time you’re thinking about “why can’t I reply to messages on Insta,” make sure to remember these causes and what you can do about them. With these options, you can troubleshoot messaging problems while using Instagram.